Service Excellence

2025 Business Excellence Awards | Brampton Board of Trade

Description

The Service Excellence Award recognizes a Brampton business that demonstrates an unwavering commitment to delivering outstanding customer experiences. This award celebrates organizations that set the benchmark for service quality through innovation, responsiveness, and consistent dedication to client satisfaction. Nominees in this category excel in understanding and meeting customer needs, fostering long-term relationships, and enhancing the reputation of Brampton's business community through exemplary service practices. Who should apply? Businesses across all industries that prioritize exceptional service as a core value and consistently go above and beyond to exceed customer expectations.

Criteria
Criterion Weight
Customer Experience & Satisfaction 40.0%
Innovation in Service Delivery 25.0%
Community Engagement & Impact 20.0%
Consistency & Reliability 15.0%